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Privacy Policy

Privacy Policy

Privacy Policy

shivshastra IT Solutions’ Privacy Policy:

INTRODUCTION

privacypolicy
Welcome to shivshastra IT Solutions’ privacy policy. This document outlines how we handle, collect, use, and share personal data when you visit and interact with our website, which can be found at https://shivshastra.com/ We highly encourage you to carefully read the following information to gain a clear understanding of our data practices and how we process your personal data. Our commitment is to ensure the protection and privacy of your information while providing you with a valuable online experience.

1. Purposes of Processing

What is personal data?

At shivshastra IT Solutions, we collect various types of information, including personal data. As per the definition outlined in the General Data Protection Regulation (GDPR), personal data refers to any information that can identify you as an individual, either on its own or when combined with other data we process about you. This may include details such as your name, postal address, email address, and telephone number.

Why do we need your personal data?

We adhere to all applicable data protection and privacy laws when processing your personal data. We require certain information to provide you with access to our website (“the Site”). During the registration process, you may have been asked to agree and provide this information to access our services, purchase our products, or view our content. Your consent, given through ticking the relevant box, serves as the legal basis for processing your data, as required by applicable law. It’s important to note that you have the right to withdraw your consent at any time. If you do not agree with our use of your personal data as outlined in this policy, we kindly request that you refrain from using our Site.

2. We employ various methods to gather information about you, which include:

  • Information You Provide: This encompasses the personal data you provide during the registration process on our Site. It may include your name, postal address, email address, telephone number, username, password, and demographic information such as your gender.
  • User-generated Content:Any personal data that may be present in videos, comments, or other submissions you upload or post to our Site.
  • Participation in Programs and Promotions: The personal data you provide when participating in our rewards program or other promotions hosted on our Site.
  • Customer Support: When you report a problem with our Site or seek customer support, you may provide personal data relevant to the issue at hand.
  • Purchase Information: The personal data you provide when making a purchase through our Site, which is necessary for transactional purposes.
  • Communication: Any personal data you provide during correspondence with us, whether it occurs via phone, email, or other communication channels.

I understand. Here’s an improved version:

Information from Social Networking Sites: Our Site provides interfaces that enable you to connect with social networking sites (SNS). By connecting to an SNS through our Site, you authorize us to access, use, and store the information that you have agreed the SNS can provide to us based on your SNS settings. We handle this information in accordance with our privacy policy. If you wish to revoke our access to this information, you can do so by adjusting the settings within your account settings on the relevant SNS.

Information Automatically Collected: When you access our Site, we automatically log information about you and your computer or mobile device. This includes details such as your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, the pages you viewed, the duration of your visit on each page, access times, and information about your use of and actions on our Site. We collect this information using cookies.

Automated Decision Making and Profiling: We do not use your personal data for automated decision-making purposes. However, in cases where we are required to fulfill legal obligations that involve automated decision-making, we will inform you of such processing and provide you with an opportunity to object.

If you have any further questions or concerns about the privacy and security of your data, please let me know, and I will be glad to assist you.

3. COOKIES

Cookies are small data files that are stored on your computer or mobile device by a website you visit. They serve various purposes and can enhance your browsing experience. Here’s an improved version of the information about cookies:
We may collect information using “cookies” on our Site. Cookies are small data files that are stored on the hard drive of your computer or mobile device when you visit a website. We utilize both session cookies, which expire when you close your web browser, and persistent cookies, which remain on your computer or mobile device until you delete them. These cookies help provide you with a more personalized and interactive experience on our Site.

We use two main categories of cookies:

1. First-party cookies: These cookies are directly served by us to your computer or mobile device. They are used solely by us to recognize your computer or mobile device when you revisit our Site.

2. Third-party cookies: These cookies are served by service providers on our Site and can be used by them to recognize your computer or mobile device when you visit other websites.

Types of cookies we use on our Site:

a) Essential Cookies: These cookies are necessary to provide you with the services available through our Site and enable you to use its features. For example, they allow you to log in to secure areas and ensure that requested content loads quickly. Without these cookies, certain services you have requested cannot be provided.

b) Functionality Cookies: These cookies remember the choices you make on our Site, such as language preferences, login details, and customizations. Their purpose is to enhance your browsing experience by providing personalized features and saving you from re-entering your preferences each time you visit.

c) Analytics and Performance Cookies: These cookies collect information about website traffic and how users interact with our Site. The data collected is aggregated and does not identify individual visitors. It includes metrics such as the number of visitors, referral websites, visited pages, time of visit, repeat visits, and other similar information. We use this data to improve the efficiency of our Site, gather demographic information, and monitor activity levels. For this purpose, we use Google Analytics, which has its own cookies. You can learn more about Google Analytics cookies and how they are used by visiting the provided links.

d) Targeted and Advertising Cookies: These cookies track your browsing habits to show you advertisements that are more likely to be of interest to you. They use information about your browsing history to group you with other users who share similar interests. With our permission, third-party advertisers can place cookies to display relevant ads while you browse other websites. You can disable targeted and advertising cookies by visiting the provided link, but please note that you may still see ads; they just may not be as relevant to your interests.

e) Social Media Cookies: These cookies are used when you share information through social media buttons or interact with our content on social networking sites like Facebook, Twitter, or Google+. The social network will record that you have engaged with our Site.

Disabling cookies: You can typically remove or reject cookies through your browser settings. Instructions for doing so can usually be found in the “settings,” “help,” “tools,” or “edit” sections of your browser. Please be aware that if you choose to decline our cookies, you may experience some inconvenience while using our Site. For example, we may not be able to recognize your computer or mobile device, and you may need to log in every time you visit.

4. ADVERTISING

We may collaborate with other companies to display third-party advertisements when you visit and use our Site. These companies may collect and utilize clickstream information, browser type, date and time of your visit, and the subject of advertisements clicked or scrolled over during your interactions with our Site and other websites. The purpose of collecting this information is to deliver advertisements about products and services that are likely to be of interest to you. These companies often employ tracking technologies to gather such data. It’s important to note that the use of tracking technologies by these companies is governed by their own privacy policies.

5. Using Your Personal Data

We utilize your personal data for the following purposes:
  • Operating, maintaining, and enhancing our Site, products, and services.
  • Managing your account, including communicating with you regarding your account if you have registered on our Site.
  • Administering our rewards program and other promotions in which you participate on our Site.
  • Addressing your comments and inquiries and providing customer service.
  • Sending you information, including technical notices, updates, security alerts, and support and administrative messages.
  • With your consent, sending you marketing emails about upcoming promotions and other news, including details about products and services offered by us and our affiliates. You can opt-out of receiving such information at any time; the marketing emails will provide instructions on how to “opt-out.” Please note that even if you choose to opt-out of receiving marketing emails, you may still receive non-marketing emails. Non-marketing emails encompass communications regarding your account (if applicable) and our business interactions with you.
  • Processing payments made through our Site.
  • Fulfilling our legal obligations, including complying with applicable laws, responding to lawful requests and legal processes (including requests from public and government authorities), enforcing our Policy, and safeguarding our rights, privacy, safety, or property, as well as those of you and others.
  • Conducting analysis and study services.
  • Carrying out activities described in the “Sharing of your Personal Data” section below.

6. Sharing Your Personal Data

We may share your personal data in the following ways:

Third Parties Designated by You: We may share your personal data with third parties when you have provided explicit consent for such sharing.
Our Third-Party Service Providers: We may share your personal data with trusted third-party service providers who assist us in delivering various services. These service providers may include data analysis firms, payment processors, providers of information technology and related infrastructure, customer service agencies, email delivery services, auditing firms, and other similar entities. These service providers help us in performing tasks such as data analysis, payment processing, customer support, email communication, infrastructure management, and other necessary services to enhance our operations.

7. Third Party Sites

Our Site may include links to third-party websites and features. It’s important to note that this Privacy Policy does not govern the privacy practices of those third parties. Each third party has its own privacy policy, and we do not accept any responsibility or liability for their websites, features, or policies. We encourage you to review the privacy policies of these third parties before submitting any personal data to them.

8. User Generated Content

When you contribute user-generated content to our Site, such as through our rewards program, forums, message boards, or blogs, you may choose to share personal data with us. Please be aware that any information you post or disclose on our Site becomes public information and will be accessible to other users of our Site and the general public. We strongly advise you to exercise caution and carefully consider what personal data or other information you share on our Site. Once published on our Site, such information will no longer be private or confidential.
If you provide feedback to us, we may use and disclose that feedback on our Site, provided that we do not associate it with your personal data without your consent. In certain cases where you have given your consent, we may display your first and last name alongside your feedback on our Site. We will collect and handle any personal data included in the feedback in accordance with this Privacy Policy.

9. International Data Transfer

Your information, including the personal data we collect from you, may be transferred to, stored, and processed by us in locations outside the country in which you reside. These locations may have different data protection and privacy regulations that may not offer the same level of protection as in your home country. By accepting this Policy, you consent to the transfer, storage, and processing of your data. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Policy.

10. Security

We are committed to employing reasonable organizational, technical, and administrative measures to protect your personal data within our organization. However, it’s important to note that no transmission or storage system can be guaranteed to be completely secure, and transmitting information over the internet always carries some level of risk. If you have reason to believe that the security of your interaction with us has been compromised (e.g., if you suspect unauthorized access to your account), please promptly notify us so that we can address the issue.

11. Retention

We will retain your personal data for as long as reasonably necessary for you to use our Site or until you decide to close your account or cancel your subscription, unless a longer retention period is required or permitted by law (e.g., for regulatory purposes). After the retention period, we will securely dispose of or anonymize your personal data in a manner that complies with applicable laws and regulations.

12. Our Policy on Children

Our Site is not intended for children under the age of 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us immediately. We will promptly delete such information from our records as reasonably practicable to ensure compliance with applicable privacy laws.

13. Your Rights

Opt-out: You have the right to opt-out of specific activities, including (i) receiving direct marketing communications, (ii) automated decision-making and/or profiling, (iii) the collection of sensitive personal data, (iv) any new processing of your personal data beyond the original purpose, or (v) the transfer of your personal data outside the European Economic Area (EEA). Please note that opting out may affect your ability to fully utilize certain features of the Site.
Access: You have the right to access the personal data we hold about you. You can do this by accessing your profile/account on our Site or by contacting us directly.
Amend: If you believe that any of the personal data we hold about you is inaccurate or incomplete, you have the right to request updates or corrections. Please contact us to make such requests.
Move: Your personal data is portable, which means you have the flexibility to transfer your data to other service providers as you see fit.
Erase and Forget: In certain circumstances, such as when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your personal data.
If you wish to exercise any of these rights, please contact us. When making your request, please provide the following information: (i) the specific personal data concerned, and (ii) which of the above rights you would like to enforce. To protect your privacy, we will only process requests related to the personal data associated with the email address you use to submit your request. We may need to verify your identity before implementing your request. We will make reasonable efforts to respond to your request as soon as reasonably practicable, and in any case, within one month of receiving your request. Please note that we may need to retain certain information for record-keeping purposes or to complete any transactions initiated prior to your request for changes or deletion.

14. Complaints

We are dedicated to resolving any complaints regarding the collection or use of your personal data. If you wish to lodge a complaint concerning this Policy or our practices regarding your personal data, please reach out to us using the contact information provided below. We will strive to respond to your complaint promptly, within 30 days at the latest. Our goal is to address any concerns and reach a satisfactory resolution. However, if you believe that your complaint has not been adequately addressed, you have the right to contact your local data protection supervisory authority for further assistance.

15. Contact Information

We welcome your comments or questions about this Policy. You may Contact Us.

Empowering Business Growth
 Through Excellence

At our core, we are dedicated to helping businesses flourish and achieve extraordinary sales growth. With over a decade of experience, we have been instrumental in empowering numerous organizations to thrive in their respective industries. What started as a small team with a modest vision has evolved into a formidable force of passionate professionals who are committed to design and excellence.

Since our establishment in 2023, we have consistently delivered exceptional results. Our team’s expertise, combined with our unwavering dedication, has enabled us to make a significant impact on the success of our clients. We understand the unique challenges businesses face and tailor our strategies and solutions to drive remarkable growth.

Our approach is built on collaboration, innovation, and a deep understanding of our clients’ goals. We work closely with businesses to develop customized strategies and implement cutting-edge solutions that yield tangible results. By leveraging our expertise, industry knowledge, and a relentless pursuit of excellence, we help businesses thrive in today’s competitive landscape.
As we look ahead, our commitment to helping businesses grow better remains unwavering. We will continue to evolve, adapt, and push boundaries to deliver even greater value to our clients. Together, let’s embark on a journey of growth, success, and unparalleled achievement.
Join us as we empower businesses to reach new heights of excellence.
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